Question 1

Bulk OEM typically 10–20 working days after artwork confirmation; samples 3–5 days; shipped worldwide via DHL, UPS, FedEx.

Accepted Answer

Typical lead time is 10–20 working days for bulk OEM orders after artwork confirmation; samples are usually ready within 3–5 days. We ship worldwide via DHL, UPS and FedEx.TimelineSample: 3–5 daysBulk production: 10–20 working daysShipping: 3–7 days by express courierExact timing depends on order size and customization scope.

Question 2

OEM MOQ is 100 pcs per color. Free 3-color sample (6 ml each) is provided to test healed results first.

Accepted Answer

OEM MOQ is 100 pcs per color. We also provide a free 3-color sample (6 ml each) so you can test healed results before committing to bulk.At a glanceMOQ: 100 pcs / colorFree sample: 3 colors, 6 ml / pcSample lead time: typically 3–5 daysClaim your free sample

Question 3

CE, MSDS, REACH and third-party test reports are available upon request for EU and global market entry.

Accepted Answer

CE documentation, MSDS, REACH compliance, and product testing reports are available upon request to support EU and global market entry.Common documentsCE certificateMSDS (Material Safety Data Sheet)REACH declarationThird-party test reportsContact us with your target market and we will prepare the matching files.

Question 4

Yes. OEM/ODM with your logo, packaging and bulk production from 100 pcs per color on one manufacturing system.

Accepted Answer

Yes. OEM and ODM customization are available, including private-label branding, packaging, and bulk production based on one unified manufacturing system.What you can customizeBottle, label and box design with your logoColor sets from the 45-color systemMOQ from 100 pcs per colorStart your private label

Question 5

No. These liquid pigments are designed for machine use only and are not recommended for manual microblading.

Accepted Answer

No. These liquid pigments are designed for machine use only and are not recommended for manual microblading procedures.Why machine-onlyLiquid consistency flows for digital pens, not manual bladesDifferent retention behavior than microblading inksIf you need manual microblading, ask about our powder or semi-cream pigment lines.

Question 6

YD water-based PMU liquid pigments are for digital PMU machines: eyebrows, eyeliner, lip blush, correction and SMP.

Accepted Answer

YD water-based PMU liquid pigments are formulated for digital permanent makeup machines and are used for eyebrows, eyeliner, lip blush, correction work, and scalp micropigmentation.Best forEyebrow shading and ombré browsEyeliner and lip blushColor correction and neutralizationThey are not for manual microblading. For machine-based procedures they give stable implantation and predictable healed tone.Request a free sample

Question 7

CharmingTattoo ships to USA and Europe via express (DHL/FedEx, 7-10 days), air freight (10-15 days), and sea freight (25-35 days). Full export docs and customs assistance included.

Accepted Answer

CharmingTattoo ships to USA and Europe via DHL/FedEx express (7-10 days), air freight (10-15 days), and sea freight (25-35 days). Customs docs included. Shipping Options to USA & Europe MethodDelivery TimeBest ForTrackingDHL / FedEx Express7-10 business daysSamples, small-medium ordersFull tracking, door-to-doorAir Freight10-15 business daysMedium-large ordersAirway bill trackingSea Freight25-35 business daysLarge bulk ordersBill of lading Shipping Services Included Export docs: Commercial invoice, packing list, certificate of origin, customs declarations.Customs assistance: Product HS codes, REACH docs, ingredient declarations for clearance.Insurance available: Optional coverage against loss or damage during transit.Door-to-door: Express and air freight can deliver to your address in USA or Europe. CharmingTattoo — your trusted OEM/ODM PMU pigment manufacturer since 2002. Request a quote or browse our product catalog.

Question 8

CharmingTattoo treats every client's formula as confidential IP. We sign NDAs, assign unique formula codes, and never reuse proprietary formulations for other brands.

Accepted Answer

CharmingTattoo treats your formula as strictly confidential IP. We sign NDAs, assign unique formula codes, and never reuse or sell proprietary formulations. Formula Protection Measures NDA AgreementNon-Disclosure Agreements signed upon request before formula discussion begins.Unique Formula CodeEach formula registered under unique internal code with no brand identifiers on production records.Non-Reuse PolicyExclusive formulas never reused. Each formulation belongs solely to the commissioning brand.Secure ProductionAccess-controlled production areas. Encrypted formula records with tiered access. Confidentiality Process 1Mutual NDA signed — Legal protection in place before formula discussion.2Formula coding — Your formula assigned unique internal code. Only authorized R&D personnel access.3Production under code — Production orders reference formula code, not brand name.4No third-party disclosure — Formula, volume, and brand info never shared externally. CharmingTattoo — your trusted OEM/ODM PMU pigment manufacturer since 2002. Request a quote or browse our product catalog.

Question 9

CharmingTattoo implements standardized procedures with quality control at every stage — raw material inspection, formulation verification, production monitoring, and spectrophotometer testing.

Accepted Answer

CharmingTattoo ensures batch-to-batch consistency through standardized procedures, raw material testing, in-process QC, and spectrophotometer verification at every stage. 4-Stage Quality Control Process 1Raw Material Inspection — Each pigment powder, carrier oil, and additive tested for purity, particle size, and color.2Formulation Verification — Each batch follows the master formula with precise weighing under controlled conditions.3Production Monitoring — During production, samples taken at intervals for real-time quality checks.4Spectrophotometer Testing — Every batch compared against reference within acceptable Delta E range. Quality Data Delta E Color difference below industry standard — visually indistinguishable.ISO9001 facility: Documented procedures with full batch traceability.Retained samples: Every batch retained for 3 years for reference.COA included: Certificate of Analysis with batch-specific test results. CharmingTattoo — your trusted OEM/ODM PMU pigment manufacturer since 2002. Request a quote or browse our product catalog.

Question 10

Yes, CharmingTattoo offers custom color formula development with a 500-piece MOQ per shade. Send us a color reference or physical sample, and our R&D team matches it within 3-5 days.

Accepted Answer

Yes — CharmingTattoo's R&D team develops custom color formulas for your brand. Send a color reference, Pantone code, or physical sample within 3-5 days. Custom Formula Options Color MatchingSend a physical sample, Pantone code, photo, or competitor product. Our engineers analyze and replicate precisely.Formula CustomizationAdjust viscosity, coverage, fade rate, and skin compatibility. Choose organic liquid, semi cream, or hybrid.Shade Range ExpansionAdd new shades, develop seasonal collections, or create market-specific color ranges.Exclusive FormulaYour formula registered under unique brand code. Never reused for other brands. Development Process 1Submit reference — Provide color reference, target formula type, and requirements.2R&D first batch — Engineer formulates first sample (3-5 days match, 7-15 days new formula).3Sample evaluation — Receive, test, and provide feedback. Minor adjustments free.4Mass production — Approved formula enters production with batch consistency control. CharmingTattoo — your trusted OEM/ODM PMU pigment manufacturer since 2002. Request a quote or browse our product catalog.

Question 11

Standard color matching takes 3-5 days, physical samples for existing shades ship within 3 days, and custom formula development requires 7-15 days depending on complexity.

Accepted Answer

OEM sample development at CharmingTattoo takes 3-5 days for color matching, 3 days for existing shade samples to ship, and 7-15 days for custom formula development. Sample Development Timeline ServiceTimelineDigital color matching (from reference)3-5 daysPhysical sample shipped (existing shades)Within 3 daysCustom formula development (new shades)7-15 daysPackaging design mockup3-5 daysCustom label proof2-3 days Factors Affecting Timeline Color match complexity: Simple reference photos are fastest. Physical samples quickest.Formula type: Organic liquid develops faster than hybrid or mineral cream.Revisions: First sample is 90%+ accurate. Minor adjustments add 2-3 days. CharmingTattoo — your trusted OEM/ODM PMU pigment manufacturer since 2002. Request a quote or browse our product catalog.

Question 12

CharmingTattoo offers a 15-day refund and replacement policy for damaged or defective products. Contact us with photo/video evidence for resolution within 3 business days.

Accepted Answer

CharmingTattoo provides a 15-day refund and replacement policy for damaged or defective products. Contact us with photo/video evidence within 15 days. Resolution within 3 business days. After-Sales Policy Summary SituationPolicyDamaged in transitFree replacement or full refund. Provide photos/videos of damaged items.Defective productFree replacement. We analyze to prevent recurrence.Wrong product shippedFree replacement. We cover return shipping for incorrect items.Change of mindReturn unopened within 15 days. Customer covers return shipping.Color variation (custom)Delta E How to Request Support 1Contact within 15 days of receiving your order via WhatsApp, email, or live chat. Quote your order number.2Provide evidence — Photos or videos clearly showing damage, defect, or discrepancy.3Resolution within 3 business days — We assess and confirm resolution (replacement, refund, or correction).4Resolution executed — Replacement shipped or refund processed. Tracking or confirmation provided. CharmingTattoo — your trusted OEM/ODM PMU pigment manufacturer since 2002. Request a quote or browse our product catalog.

Question 13

Yes, all OEM private label orders include custom logo printing on packaging. Send your vector logo, our design team creates mockups within 3-5 days with unlimited revisions.

Accepted Answer

Yes — every OEM private label order includes custom logo printing on product labels and packaging. Design mockups within 3-5 days with unlimited revisions. Logo Printing Options Product LabelsFull-color labels with logo, brand name, ingredient list, shade name, batch number, and barcode on front and back.Outer PackagingBranded carton boxes, display boxes, and shipping cartons with your logo and brand colors.Shade Charts & CollateralCustom shade cards, brochures, and product booklets featuring your brand identity.Machine & Tool BrandingLaser engraving or pad printing on PMU machines, cartridge boxes, and tool handles. Logo Requirements Preferred format: Vector files (AI, EPS, or PDF) for best print quality. High-res PNG (300 DPI+) also works.Brand guidelines: Share brand colors (Pantone codes preferred), fonts, and style guidelines.Unlimited revisions: Design team adjusts until satisfied. No extra charge for revisions.Turnaround: First design mockup within 3-5 business days after receiving your logo. CharmingTattoo — your trusted OEM/ODM PMU pigment manufacturer since 2002. Request a quote or browse our product catalog.

Question 14

CharmingTattoo accepts bank transfer (T/T), Western Union, PayPal, and credit/debit cards. Terms are 50% deposit before production and 50% balance before shipping.

Accepted Answer

CharmingTattoo accepts bank transfer (T/T), Western Union, PayPal, and major credit/debit cards. Terms: 50% deposit, 50% before shipping. Accepted Payment Methods MethodDetailsBank Transfer (T/T)Direct wire to our company account. Most common for international orders.Western UnionFast and convenient for smaller payments. Available in most countries.PayPalSecure online payment with buyer protection. Small transaction fee applies.Credit / Debit CardVisa, Mastercard, and other major cards accepted. Payment Process Flow 1Proforma invoice issued — Detailed PI with product list, pricing, and payment instructions upon order confirmation.250% deposit — Pay 50% of total invoice to begin production. Your order enters production queue.3Production and QC — Manufacturing runs with quality checks throughout. Photos of finished products available.450% balance before shipping — Products ship within 1-2 business days after payment confirmation. CharmingTattoo — your trusted OEM/ODM PMU pigment manufacturer since 2002. Request a quote or browse our product catalog.

Question 15

Standard private label orders ship in 10-15 days, custom formula orders in 20-30 days, and sample orders in 3-5 days. Shipping adds 7-35 days depending on method.

Accepted Answer

Typical lead times: 10-15 days for standard private label, 20-30 days for custom formula, 3-5 days for samples. Plus shipping 7-35 days. Production Timeline by Order Type Order TypeProduction TimeSample order (existing shades)3-5 daysPrivate label (existing shades + label)10-15 daysCustom formula + private label20-30 daysBulk repeat order (same formula)10-12 days Shipping Time by Method Shipping MethodDelivery TimeBest ForExpress (DHL / FedEx)7-10 daysSamples, small orders, urgentAir freight10-15 daysMedium orders, time-sensitiveSea freight25-35 daysLarge bulk orders, cost-sensitive CharmingTattoo — your trusted OEM/ODM PMU pigment manufacturer since 2002. Request a quote or browse our product catalog.

Question 16

CharmingTattoo offers full packaging customization including custom bottle labels, individual product boxes, display sets, shade charts, and custom color name printing. In-house design team with unlimited revisions.

Accepted Answer

CharmingTattoo provides complete private label packaging: custom bottle labels, product boxes, display sets, shade charts, and custom color naming — all designed in-house with unlimited revisions. Packaging Customization Options Bottle LabelsCustom labels with your brand logo, ingredient list, shade name, batch number, and barcode. Sizes for 15ml, 30ml, 50ml bottles.Product BoxesIndividual carton boxes with full-color printing, your brand colors, product photos. Eco-friendly materials available.Display SetsBranded presentation boxes, training kits, and shade display stands for retail or wholesale channels.Shade ChartsCustom printed shade cards and color charts featuring your brand name and color numbering system. Design Process 1Send logo and brand assets — Vector format (AI/EPS) preferred. Share design references or requirements.2Design mockup — Our in-house design team creates label and packaging mockups within 3-5 business days.3Unlimited revisions — Review and request changes until 100% satisfied.4Production and delivery — Approved designs go to production. Your branded products arrive ready to sell. CharmingTattoo — your trusted OEM/ODM PMU pigment manufacturer since 2002. Request a quote or browse our product catalog.

Question 17

CharmingTattoo pigments carry EU REACH 2022 compliance, CE certification, ResAP(2008)1 testing, ISO9001, SGS, MSDS, and Gamma Ray Sterilization reports — all provided with every order at no extra cost.

Accepted Answer

CharmingTattoo PMU pigments are certified with EU REACH 2022, CE, ResAP(2008)1, ISO9001, SGS, and Gamma Ray Sterilization. Full documentation with every order at no extra cost. Complete Certification List EU REACH 2022Full compliance with EU Registration, Evaluation, Authorization and Restriction of Chemicals. All 4,000+ restricted substances tested.CE CertificationConformité Européenne mark — meets European health, safety, and environmental standards for cosmetic products.ResAP(2008)1Council of Europe resolution on requirements for tattoo and permanent makeup products. Ensures safe use on skin.ISO9001 + SGSISO9001 quality management system. SGS third-party testing for product safety and consistency. Documentation Provided with Every Order Safety Data Sheet (SDS) — Full ingredient disclosure and hazard handling information.REACH Compliance Report — Lab test results confirming EU REACH 2022 standards.Certificate of Analysis (COA) — Batch-specific quality test results including color and viscosity.Gamma Ray Sterilization Certificate — Confirms sterilization treatment for microbiological safety. CharmingTattoo — your trusted OEM/ODM PMU pigment manufacturer since 2002. Request a quote or browse our product catalog.

Question 18

CharmingTattoo offers paid sample packs with 1-5 pieces per shade. The sample cost is deducted from your first bulk order, making it effectively free. Digital samples in 1-2 days, physical samples in 3 days.

Accepted Answer

Yes — CharmingTattoo provides sample packs at a nominal cost that is fully deductible from your first bulk order. Digital color samples in 1-2 days, physical samples ship within 3 days. Sample Options Sample TypeTurnaroundCostDigital color sample (photo/PDF)1-2 daysFreePhysical sample (existing shades)3 daysDeducted from first bulk orderCustom formula sample7-15 daysDevelopment fee deducted from first bulk How to Request Samples 1Contact our sales team via website live chat, WhatsApp, or email. Tell us which products and shades you need.2Confirm sample details — quantity, shades, shipping address. We calculate the sample cost and shipping.3Receive and test your samples. Place bulk order and the sample cost is deducted from the invoice. CharmingTattoo — your trusted OEM/ODM PMU pigment manufacturer since 2002. Request a quote or browse our product catalog.

Question 19

CharmingTattoo offers a 200-piece MOQ per shade for OEM private label using existing shades, and a 500-piece minimum for custom color formula development. Sample orders are available separately.

Accepted Answer

CharmingTattoo offers a 200-piece MOQ per shade for OEM private label orders using existing shades, and a 500-piece minimum per shade for custom color formula development. MOQ by Order Type Order TypeMOQ per ShadePrivate label (existing shades)200 piecesCustom color formula (new shades)500 piecesSample order1-5 pieces (deductible from bulk)Repeat orders (same formula)100 pieces Key Notes on MOQ Mixed shades: Each shade ordered must meet the MOQ. Mix across product lines.First order flexibility: MOQ may be negotiable for long-term partnerships. Contact our team.Scaling up: Start small and increase volume with repeat orders at a lower MOQ.Samples available: Purchase 1-5 pieces per shade to test quality before committing to bulk. CharmingTattoo — your trusted OEM/ODM PMU pigment manufacturer since 2002. Request a quote or browse our product catalog.

Question 20

Starting a PMU pigment brand with an OEM manufacturer involves selecting formulas, customizing packaging, and choosing shade lines. With a 200pcs MOQ and 15-30 day production timeline, CharmingTattoo offers full OEM service including custom formulation, REACH compliance, private label packaging, and global shipping.

Accepted Answer

Starting your own PMU pigment brand with an OEM manufacturer takes 30-45 days from formula selection to delivered product, with a minimum order of 200 pieces and full REACH compliance documentation. The OEM process for PMU pigments involves five key stages: formula selection, shade customization, packaging design, production, and quality control. CharmingTattoo has been manufacturing OEM PMU pigments since 2002, serving 500+ private label brands worldwide. Our 200-piece MOQ makes it accessible for independent artists and small academies to launch their own brand. Full REACH compliance, custom color formulation, and private label packaging are included in every OEM order. OEM PMU Pigment Brand Launch Process 1Select your formula typeChoose from organic liquid, inorganic semi cream, powder hybrid, or mineral cream. We'll send sample kits for testing. Decide on your shade range (typically 6-15 shades for a starter line). 2Customize shades & color namesSelect from our 40+ existing shades or request custom formulations. Provide your brand's color names and organize your shade chart. We can match competitor shades or create entirely new colors. 3Design packaging & brandingChoose bottle size (10ml, 15ml, 30ml), cap style, and label design. Send your logo and brand colors. Our design team creates label mockups within 3-5 days. Approve or request revisions. 4Production & quality controlAfter design approval, production takes 15-25 days depending on order quantity. Every batch undergoes REACH compliance testing, heavy metal screening, and stability validation. Quality reports accompany every shipment. 5Shipping & deliveryExpress shipping (DHL/FedEx, 7-10 days) for orders under 1,000pcs. Sea freight (25-35 days) for larger orders. Door-to-door delivery available. Full tracking provided. Typical total timeline: 30-45 days from approval to delivery. OEM Service Capabilities Custom Formulation Capability: Full R&D lab for custom pigment development. Send a color sample or reference — we match it within 3-5 days.Minimum: Custom formulas require a 500pcs minimum per shade. Existing shades: 200pcs MOQ. REACH Compliance Certification: Every batch comes with EU REACH compliance documentation, SDS, and ingredient declarations.Testing: Heavy metal screening, microbial testing, and stability validation included at no extra cost. Private Label Packaging Options: Custom labels, color boxes, display sets, and shade charts. Bottle sizes: 10ml, 15ml, 30ml.Design: In-house design team creates label mockups. Unlimited revisions until you're satisfied. Global Shipping Methods: Express (DHL, FedEx — 7-10 days), Air (10-15 days), Sea (25-35 days).Support: Full export documentation, customs assistance, and door-to-door delivery for most countries. OEM Order Specifications SpecificationDetails Minimum order quantity200 pieces per shade Production time15-25 days after approval Total timeline (design to delivery)30-45 days Bottle sizes available10ml, 15ml, 30ml Custom formula MOQ500 pieces per shade REACH documentationIncluded with every order Design serviceFree — unlimited revisions Payment terms50% deposit, 50% before shipping OEM Track Record 500+Private label brands served 200pcsMinimum order quantity 30-45Days from start to delivery 20+Years of manufacturing experience Related Questions What is the minimum order for custom PMU pigment formula? How long does OEM pigment production take? Can I get REACH compliance documentation for my brand? What bottle sizes are available for OEM PMU pigments? CharmingTattoo has been manufacturing OEM PMU pigments since 2002 with 200pcs MOQ. Explore our capabilities or start your brand today.

Question 21

The best microblading pigment balances healed color stability, skin-tone matching, and fade behavior. Choose organic liquid for vibrant brows with predictable fading, or inorganic semi cream for minimal color shift and hypoallergenic safety. Always select a shade 1-2 levels warmer than the target to compensate for cool healing.

Accepted Answer

Choose a microblading pigment by matching the client's skin undertone, selecting a shade 1-2 levels warmer than the target color, and picking the right pigment type based on their skin sensitivity and desired longevity. Microblading pigment selection involves three decisions: pigment type (organic vs inorganic), shade family (warm, neutral, cool), and depth level. The golden rule is to go 1-2 shades warmer than the desired healed result, as all PMU pigments cool slightly during healing. For clients with warm undertones, golden brown or caramel shades work best. For cool undertones, taupe or ash brown prevents orange healing. CharmingTattoo offers 40+ microblading-specific shades across organic liquid, inorganic semi cream, and hybrid formulas, all REACH-compliant. Pigment Types for Microblading Organic Liquid Best for: Vibrant, natural brows with predictable fading.Healed shift: 20-30% lighter.Retention: 12-24 months.Fade pattern: Gradual warm fade.Ideal client: Younger skin, regular touch-up schedule. Inorganic Semi Cream Best for: Sensitive skin, minimal color shift, long-lasting results.Healed shift: Less than 10%.Retention: 24-36 months.Fade pattern: Even lightening, no hue change.Ideal client: Mature or sensitive skin, low-maintenance preference. Powder Hybrid Liquid Best for: Ombre and powder brow techniques with microblading.Healed shift: 15-20%.Retention: 18-24 months.Fade pattern: Warm gradual fade.Ideal client: Artists combining hair strokes with shading. Hybrid Organic-Mineral Best for: Versatile all-around use.Healed shift: 10-15%.Retention: 18-30 months.Fade pattern: Balanced fade with slight warmth.Ideal client: General use across skin types. Shade Selection by Skin Undertone UndertoneRecommended Shade Family Warm (yellow/golden)Golden brown, caramel, honey brown Neutral (balanced)Medium brown, chestnut, soft brown Cool (pink/blue)Taupe, ash brown, mocha Olive (green-yellow)Neutral brown with warm modifier Deep warmDark brown, espresso, dark caramel Deep coolDark taupe, dark ash brown Microblading Pigment Selection Checklist Assess skin undertone: Check the wrist veins — green indicates warm, blue indicates cool, mixed indicates neutral. Go warmer, not cooler: Always select a shade 1-2 levels warmer than target. Pigments cool 10-15% during healing; a warmer base prevents grey/ashy results. Consider skin type: Oily skin fades pigment faster — choose inorganic for longer retention. Dry skin holds color well — organic is fine. Check previous PMU: If covering old blue/grey brows, use a warm inorganic shade to neutralize before applying the target color. Test before committing: Apply a small stroke with the chosen pigment and check color in natural daylight. The in-bottle color should look 10-15% warmer than desired. Match hair color, not skin: Brow pigment should complement the client's hair color, not just skin tone. Dark-haired clients need darker brows; blonde clients need softer tones. Microblading Pigment Quick Facts 40+Available microblading shades 10-30%Color shift range by type 12-36moRetention range by type 4Pigment formula types Related Questions What pigment consistency is best for microblading hair strokes? How do I prevent microblading pigment from healing too grey? What is the best pigment for oily skin microblading? How long do microblading pigments last before touch-up? CharmingTattoo offers 40+ microblading pigments in 4 formula types, all REACH-compliant. Browse the full shade range or request a sample kit.

Question 22

Inorganic semi cream PMU pigments use iron oxide as the primary colorant, offering the lowest allergenic potential among all PMU pigment types. Their semi-cream texture provides excellent control for brow procedures, with less than 10% healed color shift and 24-36 month retention.

Accepted Answer

Inorganic semi cream PMU pigments use iron oxide colorants in a semi-cream base, offering the safest profile for sensitive skin with minimal healed color shift and long-lasting results. The term 'inorganic' refers to the pigment's colorant source — iron oxides mined and purified to cosmetic grade, not synthetic organic dyes. These pigments have been used in medical tattooing for decades with an extensive safety record. The semi-cream texture sits between liquid and full cream, providing enough body for controlled brow work while flowing smoothly through cartridge needles. CharmingTattoo's inorganic semi cream line includes 25+ shades, all EU REACH compliant and batch-tested for heavy metals. Composition & Safety Profile Iron Oxide Colorants Source: Naturally occurring minerals purified to cosmetic/pharmaceutical grade (USP/FDA standards).Safety Record: Decades of use in medical tattoos, permanent makeup, and cosmetics with the lowest reported allergy rate among all PMU pigment types. Semi-Cream Texture Viscosity: Medium-thick, similar to a light gel. Holds shape well on the needle tip, preventing drips and providing precise placement control.Flow: Smooth through 1RL-5RL and 3RS-7RS cartridges with minimal resistance. Color Stability Healed Shift: Less than 10% — among the lowest of any PMU pigment type.Fade Behavior: Iron oxides maintain their original hue as they lighten, never shifting to blue, green, or red like some organic pigments. REACH & Regulatory EU REACH 2022: All shades compliant. Iron oxides are on the EU's approved pigment list with no usage restrictions for cosmetic tattooing.Testing: Each batch undergoes heavy metal screening (Pb, As, Cd, Hg), microbial testing, and stability validation. Inorganic Semi Cream vs Other PMU Pigment Types PropertyInorganic Semi Cream ColorantIron oxide (mineral) Allergenic potentialLowest of all PMU types Healed color shiftLess than 10% Retention24-36 months TextureSemi-cream (medium viscosity) Best forSensitive skin, brows, medical PMU Fading patternEven lightening, no hue change REACH statusApproved without restriction Who Should Choose Inorganic Semi Cream Sensitive & Reactive Skin: Clients with eczema, rosacea, or autoimmune conditions benefit from iron oxide's gentle profile and decades of safety data. Allergy-Prone Clients: If a client has reacted to organic pigments before, inorganic is the safest alternative with the lowest cross-reactivity risk. Brow Procedures: The semi-cream texture excels at both hair-stroke microblading and powder/ombre techniques, with enough body for crisp lines. Long-Term Clients: Those wanting minimal maintenance appreciate the 24-36 month retention and predictable fading. Medical PMU: Areola restoration, scar camouflage, and cleft lip correction all use iron oxide pigments for their medical-grade safety. Inorganic Semi Cream Key Data Healed color shift 24-36moAverage retention 25+Available shades 0EU REACH restrictions Related Questions Are iron oxide pigments safer than organic PMU pigments? Can inorganic semi cream pigments be used for lips? How do inorganic pigments compare to Inocream mineral pigments? What is the best PMU pigment for clients with allergies? CharmingTattoo offers 25+ inorganic semi cream PMU pigment shades, all REACH-compliant. Browse shades or request OEM service.

Question 23

PMU skin camouflage pigments can effectively reduce the appearance of scars, stretch marks, and vitiligo by matching pigments to surrounding skin tones. Results last 2-4 years, with mineral-based pigments providing the most natural and stable color match for medical and cosmetic skin correction.

Accepted Answer

Yes, specialized PMU skin camouflage pigments can effectively reduce the visibility of scars, stretch marks, and vitiligo by implanting skin-matched colorants into the affected areas. Skin camouflage PMU works by depositing iron oxide pigments matched to the client's natural skin tone into hypopigmented (lighter) areas, blending them with surrounding tissue. The technique is most effective on stable, fully healed scars and stretch marks that are lighter than the surrounding skin. Results typically last 2-4 years, with mineral pigments providing the most stable color match. CharmingTattoo offers a 30+ shade skin camouflage palette that can be custom-blended for any skin tone, from Fitzpatrick I through VI. How Skin Camouflage PMU Works Color Matching Process Method: Custom-blend iron oxide pigments to match the client's surrounding skin tone under natural daylight.Precision: A 2-3 shade gradient blend accounts for skin undertones (warm, neutral, cool) and depth variations within the scar area. Implantation Technique Depth: 0.3-0.5mm — shallower than brow or lip PMU to match the depth of natural skin melanin.Pattern: Stippling technique using a single needle or 3-round shader, creating micro-dots that blend with natural skin texture. Healing Timeline Initial healing: 7-10 days for surface healing, with full color settling at 4-6 weeks.Color shift: Minimal — mineral pigments show less than 10% shift, ensuring the matched tone stays true. Safety for Medical PMU Pigment type: Iron oxide-based mineral pigments only — organic pigments are not recommended for medical skin camouflage due to color instability.Testing: All shades undergo patch testing for heavy metals, microbial contamination, and allergenic potential. Skin Camouflage Treatment Process 1Consultation & AssessmentEvaluate scar maturity (minimum 12 months healed), skin type, and Fitzpatrick scale. Confirm no active keloid formation or inflammation. 2Custom Color BlendingMix 2-3 mineral pigment shades to match surrounding skin tone. Test the blend on a small area and let it heal for 15 minutes to check color match. 3First Treatment SessionImplant pigment using stippling technique across the target area. Session duration: 1-2 hours depending on area size. Expect 50-60% coverage after first session. 4Second Session (4-6 weeks later)Assess healed result and adjust color if needed. Build density to 80-90% coverage. Most cases require 2-3 sessions for optimal results. 5MaintenanceSchedule annual check-ups. Touch-up sessions needed every 2-4 years to maintain color match as natural skin tone changes with aging and sun exposure. Suitability by Condition ConditionCamouflage Suitability Hypopigmented scars (lighter than skin)Excellent — primary application Stretch marks (white/silver)Good — requires 2-3 sessions Vitiligo (stable, non-spreading)Good — mineral pigments recommended Hyperpigmented scars (darker)Limited — cannot lighten, only blend Keloid scarsNot recommended — risk of aggravation Fresh scars (Not recommended — must be fully healed Burn scarsCase-by-case assessment needed Skin Camouflage Results Data 2-4yrResult longevity before touch-up 30+Shades in skin camouflage palette 2-3Sessions typically needed Mineral pigment color shift Related Questions How long does scar camouflage tattooing last? Can skin camouflage pigments match very dark skin tones? Is skin camouflage PMU safe for vitiligo patients? What is the difference between skin camouflage and regular PMU? CharmingTattoo offers 30+ skin camouflage PMU pigment shades with custom blending service. View camouflage palette or request a consultation.

Question 24

Inocream mineral PMU pigments are iron oxide-based semi-cream pigments that offer superior color stability and minimal healed color shift. Their mineral composition makes them ideal for sensitive skin, brow color correction, and procedures requiring long-lasting, predictable results with less than 10% fading after healing.

Accepted Answer

Inocream mineral PMU pigments are iron oxide-based semi-cream cosmetic tattoo pigments known for exceptional color stability, minimal healed shift, and skin-friendly mineral composition. Unlike organic pigments that rely on carbon-based colorants, Inocream mineral pigments use purified iron oxides — the same pigments used in medical tattoos and FDA-approved cosmetics. The semi-cream texture provides a balance between liquid flow and cream opacity, making them versatile for both hair-stroke and powder techniques. Healed results show less than 10% color shift, meaning the color you see in the bottle is very close to the healed result. CharmingTattoo's Inocream line includes 20+ shades formulated for EU REACH compliance. Why Choose Inocream Mineral Pigments Minimal Color Shift Healed Shift: Less than 10% — the lowest among all PMU pigment types. The color you implant is essentially the color that heals.Advantage: Eliminates the guesswork of anticipating 20-30% healing shift, making shade selection straightforward for artists at any level. Hypoallergenic Profile Composition: Iron oxides have the lowest allergenic potential among PMU colorants, well-documented in dermatological literature.Best For: Clients with sensitive skin, previous allergic reactions to organic pigments, or autoimmune conditions requiring gentle formulas. Semi-Cream Texture Consistency: Smooth, creamy texture that flows through round liner and shader needles. Thicker than liquid, thinner than full cream.Versatility: Works for hair strokes (thin layer), powder brows (layered), and lip blush (diluted with mixing solution). Long-Lasting Results Retention: 24-36 months before significant fading — longer than organic alternatives.Fade Pattern: Gradual, even lightening without color distortion. Iron oxides maintain their original hue throughout the fading process. Inocream Mineral vs Organic Liquid PMU Pigments PropertyInocream Mineral Colorant typeIron oxide (inorganic) Healed color shiftLess than 10% Allergenic potentialVery low Retention period24-36 months Fading patternEven lightening, no hue shift TextureSemi-cream Best forSensitive skin, color correction, long-lasting results REACH compliantYes When to Choose Inocream Mineral Pigments Sensitive Skin Clients: Iron oxide pigments have decades of safety data in medical and cosmetic applications, making them the safest choice for reactive skin types. Brow Color Correction: Mineral pigments' opacity and stability make them excellent for covering old blue/grey PMU brows without orange correction layers. Mature Skin: The gentle formulation and predictable healing suit thin, mature skin that may not tolerate organic pigment saturation well. Medical PMU: Areola restoration, scar camouflage, and vitiligo pigmentation benefit from mineral pigments' medical-grade stability. Beginner-Friendly: Minimal color shift means less experienced artists can select shades with confidence, reducing touch-up needs. Inocream Mineral Data Points Healed color shift 24-36moRetention before touch-up 20+Available shades ISOCertified manufacturing Related Questions Are iron oxide PMU pigments safer than organic pigments? How do Inocream mineral pigments heal on mature skin? Can Inocream mineral pigments be used for lip blush? What is the difference between Inocream and inorganic semi cream pigments? CharmingTattoo offers 20+ Inocream mineral PMU pigment shades with full REACH documentation. Explore Inocream shades or request OEM pricing.

Question 25

Scalp micropigmentation (SMP) typically lasts 3-5 years before requiring a touch-up. SMP uses specialized carbon-based pigments that are distinct from traditional tattoo inks — they do not migrate, fade to natural grey, and maintain their dot-like appearance throughout the treatment lifecycle.

Accepted Answer

Scalp micropigmentation lasts 3-5 years before a touch-up is needed, using specialized carbon-based pigments designed to maintain crisp, dot-like impressions without migration or blue-grey color shift. SMP pigments are fundamentally different from both tattoo inks and traditional PMU pigments. They use a high-purity carbon black base with minimal carrier additives, engineered to deposit as precise micro-dots at 0.5-1mm depth in the upper dermis. This shallow placement, combined with the carbon formula's stability, ensures the dots remain sharp and natural-looking for years. The pigment gradually lightens to a softer grey — mimicking the appearance of real shaved hair follicles — rather than blurring or changing color. CharmingTattoo manufactures SMP pigments in 5 dilution levels for seamless gradient work from temple to crown. What Makes SMP Pigments Unique Carbon-Based Formula Composition: 99.5% pure medical-grade carbon black with minimal organic binders. No iron oxides, no organic colorants.Result: The pigment stays black-grey throughout its lifecycle, never shifting to blue, green, or red like traditional tattoo inks. Dot Retention Deposit: Each SMP dot is placed at 0.5-1mm depth — shallower than traditional tattoos.Sharpness: The carbon formula resists lateral migration, keeping each dot crisp and defined for the full 3-5 year lifespan. 5 Dilution Levels Gradient System: CharmingTattoo offers 5 pre-mixed dilution levels from darkest (level 1) to lightest (level 5).Application: Artists use darker levels at the hairline and lighter levels toward the crown, creating natural density transitions. Non-Migrating Formula Safety: The large carbon particle size (1-3 microns) prevents migration through tissue, keeping each dot exactly where it was placed.REACH: Compliant with EU REACH restrictions for cosmetic tattoo pigments. SMP Treatment Timeline & Touch-Up Schedule 1Initial session (2-3 hours)Full scalp coverage with dilution level 2-3. Focus on hairline design and base density. Expect 40-60% of final result. 2First touch-up (Week 2-4)Density build-up with darker dilution levels. Refine hairline edge and add density to sparse areas. Achieves 80-90% of final result. 3Second touch-up (Month 2-3)Final refinement session. Address any faded areas, add final density, perfect the gradient transition. 100% complete. 4Annual check (Month 12)Assess fading. Most clients don't need work yet, but a light refresh can extend longevity. 5Maintenance touch-up (Year 3-5)When dots have lightened 30-40%, a single refresh session restores full density. Takes 1-2 hours. SMP Pigment vs Traditional Tattoo Ink vs PMU Pigment PropertySMP Pigment Base formulaCarbon black Depth0.5-1mm (shallow dermis) Longevity3-5 years Color shiftNone — fades to softer grey MigrationNone — dots stay crisp Particle size1-3 microns Dilution levels5 pre-mixed shades Best forScalp, beard density, scar concealing SMP Longevity at a Glance 3-5yrAverage lifespan before touch-up 0.5-1mmImplantation depth 5Dilution levels for gradients 99.5%Carbon black purity Related Questions Does scalp micropigmentation look natural as it fades? Can SMP pigments be removed with laser treatment? How many SMP sessions are needed for full coverage? What is the difference between SMP pigment and regular tattoo ink? CharmingTattoo manufactures SMP pigments in 5 dilution levels with OEM private label options. View SMP pigment line or request a sample set.

Question 26

Powder hybrid liquid PMU pigments combine the flow properties of liquid pigments with the opacity and control of powder-based formulas. They are specifically engineered for powder brows, ombre shading, and soft-fill techniques, offering controlled saturation and a 15-20% healed color shift.

Accepted Answer

Powder hybrid liquid PMU pigments are a hybrid formulation that blends liquid pigment fluidity with powder-pigment opacity, giving artists controlled saturation for powder and ombre brow techniques. The hybrid carrier suspends ultra-fine pigment particles in a slightly thicker liquid base than pure liquid formulas. This viscosity difference allows the pigment to deposit gradually with each pass, creating the soft gradient effect that defines powder brows and ombre shading. Healed results show a 15-20% color shift — less than organic liquids — giving artists better predictability for soft, natural results. CharmingTattoo developed this hybrid formula through 3 years of R&D with input from 200+ international PMU artists. Key Characteristics of Powder Hybrid Liquid Controlled Saturation Viscosity: Slightly thicker than pure liquid, allowing layered build-up without over-saturation in a single pass.Result: Artists can create natural gradients from sparse to dense with the same pigment, reducing the need for multiple shades. Hybrid Carrier System Composition: Liquid-gel hybrid base that flows through cartridge needles without clogging, yet holds pigment particles in suspension longer than pure liquid.Stability: No separation or settling during procedures — consistent from first drop to last. Healing & Retention Color Shift: 15-20% lighter after healing (4-6 weeks), less than organic liquid's 20-30%.Longevity: 18-24 months before noticeable fading, with warm fade pattern suitable for easy touch-ups. Safety & Compliance REACH: All powder hybrid shades comply with EU REACH 2022 restrictions.Testing: Each batch undergoes heavy metal screening, microbial testing, and patch-test validation. How to Use Powder Hybrid Pigments for Powder Brows 1Select your shadeChoose 1-2 shades darker than the client's desired healed result. The 15-20% healing shift means the in-bottle color will soften naturally. 2Set your machineUse a 1-3 round shader or magnum cartridge. Voltage 5-7V for most PMU devices. The hybrid viscosity requires slightly slower hand speed than pure liquid. 3Build in layersStart with light passes at the tail of the brow, gradually increasing density toward the bulb. 2-3 passes for ombre, 3-4 for full powder. 4Allow absorption timeWait 10-15 minutes between passes. The hybrid carrier needs time to settle into the skin for even color distribution. 5Post-procedure careApply healing balm, provide aftercare instructions. Expect 30-40% darker appearance immediately post-procedure, normalizing after 5-7 days. Powder Hybrid vs Pure Liquid vs Cream PMU Pigments PropertyPowder Hybrid ViscosityMedium (liquid-gel) Healed color shift15-20% lighter Best techniquePowder brows, ombre, soft-fill Needle compatibilityRound shader, magnum, nano Layering controlExcellent — builds gradually Fading patternWarm, slow fade at 18-24 months Best for beginnersYes — forgiving and predictable Powder Hybrid Quick Facts 15-20%Healed color shift (lighter) 18-24moRetention before first touch-up 200+PMU artists consulted in R&D 3yrFormula development period Related Questions How do powder hybrid pigments compare to cream pigments for powder brows? What needle configurations work best with powder hybrid liquid? Can powder hybrid pigments be used for microblading hair strokes? What is the difference between powder hybrid and NEO organic liquid? CharmingTattoo offers powder hybrid liquid PMU pigments in 15+ shades with OEM private label options. View the full shade range or request a pigment sample.

Question 27

NEO organic liquid PMU pigments are EU REACH-compliant, pre-dispersed liquid cosmetic tattoo pigments engineered for smooth flow and consistent color retention. They heal 20-30% lighter than inorganic formulas, making them ideal for lip blush, areola restoration, and brow procedures requiring vibrant yet natural results.

Accepted Answer

NEO organic liquid PMU pigments are pre-dispersed, EU REACH-compliant liquid cosmetic tattoo pigments designed for smooth needle flow and vibrant, natural-looking results. Formulated with high-purity organic colorants in a homogenized liquid carrier, NEO pigments deliver consistent saturation with every pass. They heal approximately 20-30% lighter than the in-the-bottle shade, making them the preferred choice for lip blush, areola restoration, and full brow procedures. CharmingTattoo manufactures all NEO organic liquid pigments in an ISO-certified facility with batch-level REACH compliance testing. What Makes NEO Organic Liquid Different Liquid Pre-Dispersed Formula Texture: Free-flowing liquid, no need for dilution or mixing. Ready to use straight from the bottle with consistent viscosity across all shades.Advantage: Eliminates pigment separation during procedures, ensuring uniform color deposition every stroke. EU REACH 2022 Compliant Certification: Every batch tested against 4,000+ restricted substances under EU Resolution ResAP(2008)1 and REACH Annex XVII.Documentation: Full safety data sheets (SDS) and ingredient declarations available for each shade. High Color Saturation Pigment Load: 18-25% organic colorant concentration for rich, opaque results with fewer passes.Particle Size: 0.1-0.5 micron dispersed particles ensure smooth needle flow and even implantation at 0.1-0.3mm depth. Predictable Fading Retention: 60-70% color retention after first healing cycle (4-6 weeks), stabilizing at 40-50% after 12-18 months.Fade Pattern: Gradual warm fade without undesirable blue/grey shifts, enabling clean touch-ups. NEO Organic Liquid vs Inorganic PMU Pigments FeatureNEO Organic Liquid Base formulaOrganic colorants in liquid carrier Healing behavior20-30% lighter than bottle shade Fade patternWarm, gradual fade without grey shift Best forLips, areola, vibrant brow work ViscosityLow — flows easily through nano needles REACH complianceYes — batch tested Shelf life24 months unopened, 12 months after opening Best Applications for NEO Organic Liquid Pigments Lip Blush & Full Lip Color: NEO organic liquid delivers the most vibrant healed results for lip procedures, with rich warm and cool undertone options. Areola Restoration: High saturation allows realistic 3D areola tattooing with natural translucent layering. Bold Brow Procedures: Ombre and powder brow artists prefer NEO for deeper saturation in fewer passes. Color Correction: Warm-based NEO shades effectively neutralize blue/grey brows from previous PMU work. Eyeliner: Deep black and brown-black shades offer crisp, defined lines with minimal migration. Key Performance Data 20-30%Healed color shift (lighter) 0.1-0.5µmDispersed particle size 18-25%Pigment load concentration 24moShelf life (unopened) Related Questions Are NEO organic liquid pigments safe for sensitive lips? How long do NEO organic PMU pigments last after healing? What is the difference between NEO organic and nano organic pigments? Can NEO organic liquid pigments be used for scalp micropigmentation? CharmingTattoo manufactures NEO organic liquid PMU pigments with EU REACH compliance and 200pcs OEM MOQ. Browse our pigment collection or request a sample kit.

Question 28

Nano organic PMU pigments are ultra-fine cosmetic tattoo pigments with particle sizes under 100 nanometers, specifically engineered for facial permanent makeup procedures. Unlike traditional tattoo inks, they heal with soft, natural-looking results and fade predictably over 12-36 months.

Accepted Answer

Nano organic PMU pigments are ultra-fine cosmetic tattoo pigments with particle sizes under 100 nanometers, specifically engineered for facial permanent makeup procedures. Unlike traditional tattoo inks that deposit deep into the dermis for permanent body art, nano organic PMU pigments are designed to implant precisely at the dermal-epidermal junction. This allows them to heal with soft, natural-looking results and fade predictably over 12–36 months — making them the preferred choice for eyebrow microblading, lip blush, and eyeliner treatments. CharmingTattoo has been formulating professional-grade nano organic PMU pigments since 2002, with every batch tested for EU REACH compliance. Key Differences: Nano Organic PMU Pigments vs Traditional Tattoo Inks Particle Size & Implantation PMU Pigments: Sub-100nm particles implant at the dermal-epidermal junction (0.1–0.3mm deep), allowing smoother application and natural fading.Tattoo Inks: 1–5 micron particles implant deep in the dermis (1–2mm) for permanent retention. Color Formulation PMU Pigments: Balanced organic-inorganic hybrid blends engineered to fade into neutral warm/grey undertones. CharmingTattoo formulates each shade with C.I. (Color Index) transparency.Tattoo Inks: High-saturation organic colorants optimized for decades of vibrancy, often shifting to blue-green tones over time. Fading & Longevity PMU Pigments: Metabolized gradually over 12–36 months, enabling color refresh and trend adaptation. Annual touch-ups recommended.Tattoo Inks: Designed for decades with minimal fading. Removal typically requires laser treatment. Safety & Regulation PMU Pigments: Modern formulations comply with EU 2022 REACH regulation restricting 4,000+ harmful substances. CharmingTattoo pigments undergo batch-level safety testing.Tattoo Inks: Face less stringent cosmetic regulation in many regions, though EU REACH now also applies to tattoo inks from 2022. When to Choose Nano Organic PMU Pigments Eyebrow Microblading: Nano organic pigments create the most natural hair-stroke look with soft, powdery healing — ideal for clients wanting understated enhancement. Lip Blush: Organic pigment bases produce vibrant yet natural lip tones. The predictable fading pattern allows artists to layer colors for dimension. Eyeliner / Lash Enhancement: The fine particle size enables precise, thin-line application near the lash line without migration or blowout. Areola Reconstruction: Medical PMU applications benefit from nano pigments' ability to match natural skin tones and heal with realistic softness. Industry Data at a Glance 12–36 Months retention for PMU pigments Particle size of nano organic pigments 4,000+ Substances restricted by EU REACH 2022 2002 Year CharmingTattoo began PMU manufacturing Related Questions Are nano organic PMU pigments safer than traditional tattoo inks? How long do nano organic PMU pigments last on lips? What is the best pigment for microblading eyebrows? Can PMU pigments cause allergic reactions? CharmingTattoo has been a trusted PMU pigment manufacturer since 2002. We offer OEM/private label nano organic pigment solutions with 200pcs MOQ. Explore our pigment catalog or request a custom quote.

Question 29

CharmingTattoo offers 20+ years of PMU pigment manufacturing experience, EU REACH compliance, custom formulation, door-to-door global shipping, and a 200pcs OEM MOQ — making it the ideal supplier for both wholesale and private label PMU pigment brands.

Accepted Answer

CharmingTattoo provides 20+ years of PMU pigment manufacturing expertise, EU REACH-compliant formulas, custom brand services, and door-to-door global shipping — with a 200pcs minimum order for OEM private label. As a professional PMU and microblading pigment manufacturer since 2002, CharmingTattoo serves 500+ brands worldwide with both wholesale (our brand or no logo) and customization (your brand) options. Our pigments carry EU REACH compliance, CE certification, and ResAP(2008)1 testing. From sample requests to production and delivery, the entire process is handled in-house at our Guangzhou facility, ensuring quality control at every stage. Key Advantages of Choosing CharmingTattoo Custom Formula Service Capability: Send us a color sample or reference picture — we match it within 3-5 days. Custom formulas available from 500pcs MOQ.Flexibility: Choose liquid, semi cream, cream, or hybrid formulations tailored to your market's preferences. REACH & CE Certified Compliance: All pigments pass EU REACH 2022, ResAP(2008)1, and CE certification standards.Documentation: Full safety data sheets and test reports provided with every order at no extra cost. Door-to-Door Delivery Shipping: Express (DHL/FedEx, 7-10 days), air freight (10-15 days), or sea freight (25-35 days).Service: Full export documentation and customs assistance. Door-to-door delivery available for most countries. Dedicated Sales Support Communication: WhatsApp, WeChat, Skype, and email support throughout the entire process.After-Sales: 15-day refund policy, damaged product replacement, and ongoing technical support. Wholesale vs Customization Options OptionDetails Wholesale (our brand)Available with CharmingTattoo or no logo. Lower MOQ. Ready to ship. Customization (your brand)Your logo, custom labels, custom color names. 200pcs MOQ per shade. Custom formulaNew colors matched to your reference. 500pcs MOQ per shade. Sample serviceDigital samples in 1-2 days, physical samples in 3 days. Payment methodsBank transfer, Western Union, PayPal, credit/debit card. Payment terms50% deposit before production, 50% before shipping. What You Get When You Choose CharmingTattoo 20+ Years of Expertise: Manufacturing PMU and microblading pigments since 2002, with proven formulations trusted by 500+ global brands. Full REACH Documentation: Every batch comes with EU REACH compliance reports, SDS, and ingredient declarations — ready for your market. Sample Service: Request digital samples (1-2 days) or physical samples (3 days) to test before committing to bulk orders. Global Shipping: Express, air, and sea freight options with door-to-door delivery and full customs documentation. After-Sales Guarantee: 15-day refund policy, damaged product replacement, and responsive support via WhatsApp/WeChat/Skype. Custom Packaging: In-house design team creates your brand labels and boxes with unlimited revisions. CharmingTattoo at a Glance 20+Years of manufacturing experience 500+Global brand partners 200pcsOEM minimum order quantity 40+Available pigment shades Related Questions How do I place an order with CharmingTattoo? What certifications do CharmingTattoo pigments have? How to start my own PMU pigment brand? What payment methods does CharmingTattoo accept? CharmingTattoo — your trusted PMU pigment manufacturer since 2002. Browse our catalog or contact us for wholesale or OEM pricing.

Question 30

CharmingTattoo offers a 15-day refund and replacement policy for all PMU pigment orders. If your order arrives damaged or defective, contact our sales team immediately with photos or videos showing the issue, and we will arrange a replacement or refund.

Accepted Answer

If your PMU pigment order arrives damaged or defective, CharmingTattoo provides a 15-day refund and replacement policy — contact our sales team with photos or videos and we will resolve it promptly. While we always strive for the highest product quality, shipping and handling can occasionally cause issues. If you receive a damaged or defective item, please contact your assigned sales representative immediately via email, WhatsApp, or WeChat. Attach clear photos or videos showing the problem, and we will process a replacement or refund within 15 days of receiving your report. Unopened and unused products can be returned for a full refund within 15 days of delivery. After-Sales Protection Damaged Products Action: Contact your sales rep immediately with photos/videos of the damage.Resolution: We send a free replacement with your next order or ship it separately at our cost. Refund Policy Window: 15 days from delivery date.Conditions: Products must be unopened and unused for a full refund. Opened but defective products are eligible for replacement. Processing Time Assessment: Within 24-48 hours of receiving your report.Resolution: Replacement or refund processed within 15 days. How to Report Channels: Email your sales rep, WhatsApp +86 13660245652, or WeChat.Required: Order number, product photos/videos, and description of the issue. How to Report a Damaged Order 1Document the issueTake clear photos or videos showing the damage, including the packaging condition and product labels. Include the order number. 2Contact your sales repSend the documentation to your assigned sales representative via email, WhatsApp (+86 13660245652), or WeChat. If you don't have a sales rep, contact us through the website inquiry form. 3Wait for assessmentOur team reviews your report within 24-48 hours. We may request additional information or photos if needed. 4Receive resolutionWe arrange a replacement (shipped with your next order or separately) or process a refund. For refunds, the amount is returned via your original payment method within 15 days. After-Sales Policy Summary IssueResolution Damaged in transitFree replacement or refund Defective productFree replacement or refund Wrong item shippedCorrect item shipped at our cost Not satisfied (unopened)Full refund within 15 days Opened but not defectiveNo refund (hygiene product) Delayed delivery (15 days)Refund accepted After-Sales Quick Facts 15 daysRefund policy window 24-48hResponse time 0Cost for damaged replacements 100%Satisfaction commitment Related Questions How long does shipping take for PMU pigment orders? What payment methods does CharmingTattoo accept? Can I track my PMU pigment shipment? How to handle customs charges for international orders? Questions about your order? CharmingTattoo provides responsive after-sales support. Contact us or message us on WhatsApp +86 13660245652.

FAQs

Since 2002,